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In my old house, they replaced the circuit board on the HVAC unit twice in a year for no charge. Of course it would only die on the coldest day of the year. and they'd still come out and fix it same day. In my new house, they gave us a freon charge on the A/C for no service call charge or additional cost up to 1 lb free. which was all we neeeded. I think the problem is, is that consumers do not read their contracts.

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I was told 24 48 hours, but I told them the house is 90 degrees every single day, can we speed this up?No. They cannot. So I waited and called back Wednesday. No movement and no one to talk to. They tried to email Ms because apparently she doesn’t have a phone number. Called back Thursday twice and Friday twice.